Due to issues beyond our control incorrect information has been given to our customers about the fuel efficiency of several Kia models in the 2011, 2012, and 2013 model years. The fuel efficiency of those models has been revised downwards to correct this issue.
We as a dealership and Kia Motors as a whole believe that the trust of our customers is of paramount importance. We are all dedicated to building long-term, trust based relationships with our customers and we know we need to be transparent in dealing with this issue. We realize that for many of our customers fuel economy played a role in their decision making process and we are glad that you chose to purchase a Kia and chose to purchase it from us. Kia realizes that you may have incurred increased out-of-pocket expenses resulting from an expectation of greater fuel economy. To that end, Kia is committed to compensating affected current and former Kia owners fairly for any unexpected fuel costs resulting from this ratings adjustment.
We are committed as a dealership to make this process as smooth as possible. Using the links below you can determine if your Kia is one of the affected models and apply for reimbursement. Part of the process of doing so involves you bringing your Kia to our service department so that we can ensure that you get the maximum reimbursement to which you are entitled.
Visit Kia's information site to get more information and to register for reimbursement. KiaMPGinfo.com
Schedule an appointment with our service professionals to complete the process for reimbursement. Make an appointment
Should you have any questions or concerns feel free to call us at 785-856-8700 or email us at email@example.com
You can also contact Kia directly at 855-912-5648