Kia Maintenance: Normal vs. Severe Usage

July 25th, 2016 by

Understanding Kia Maintenance Service

Update 8/23/2018

While it would be nice to be able to do update and service on your own vehicle. In order to keep your manufacturer warranty, you need the work to be done by an ASE Certified Technician. Make sure you see this symbol where you get your Kia vehicle serviced. This is a requirement to keep your warranty.

ASE Kia Certified

If you have a 2018 Kia Model, here are all of the Vehicle User Manual with the required Maintenance Schedules

Understanding Kia Maintenance Service

The Lawrence Kia service team works hard to be customer advocates. While routine maintenance is a simple way to extend the life of your vehicle, a specific amount of checks need to be routinely done. At Lawrence Kia we conduct a multipoint inspection every time your vehicle comes into our service department. This multipoint inspection is not conducted at your local mechanic or oil change service station. In this post, I’m going to explain why you want this conducted at a dealership and not at your local oil change drive-thru.

When anyone buys a car, truck or SUV, 9 times out of 10 there is an owner’s manual. These manuals while very dry in reading entertainment, contain important maintenance and guidelines to keep your car running and if a repair were needed, have this repair covered by the original manufacture warranty.  What most people don’t know is in many vehicles there is a Normal Maintenance Schedule and a Maintenance Under Severe Usage Conditions.

Would it surprise you that all of us in the Kansas City Metro need to follow the Maintenance Under Severe Usage Conditions? It certainly surprised me when I was in service training last week. I am on my second Kia and had I known what I know now, I would have paid closer attention to my Sportage user manual.

Kia Fuel, Oil & Lubricants

Before we get into the nitty-gritty of what needs to be done and when, I think it is important that we discuss Fuel, Oil, and Lubricants. This is because as a Kia owner, your warranty relies on specific products manufactured or approved by Kia Motors. If you do not use approved additives, wrong fuel, oil or lubricants will put you at risk for your warranty not covering future issues.

New Kia Fuel, Oil & Lubricants

All Kia vehicles at some point require a fuel additive, this is something I overlooked in my first Kia. I never read the manual or asked service to make sure and add it.

Be cautious when any dealership or drive-thru oil change company tries to sell an additive of any type; for fuel, transmission, engine or any part of your car. Say no to all of them until you consult your vehicle manual. If you are on the fence, ask to see packaging/bottle and confirm that Kia authorizes the use of the additive. You can call Lawrence Kia Service Department at 800-988-8624 or Kia USA Customer Service at 1-800-333-4542.

Normal Kia vs. Severe Usage Maintenance

What is normal vs. severe usage maintenance requirements for a new Kia vehicle? In this post, I am using the 2016 Kia Optima as my example. To truly know your vehicles maintenance needs you will need to refer to your specific manual.

Normal Schedule Kia Maintenance

This is just what it is normal for your vehicle. Normal Maintenance Schedule for a 2016 Kia Optima

Severe Usage Kia Maintenance

In the new Kia manual, there is a section that defines Severe Usage Conditions.  In a 2016 Kia Optima, the driver’s manual states, “If any of the following conditions apply, follow the Maintenance Under Severe Usage Conditions:

  • Repeated short distance driving.
  • Driving in dusty conditions or sandy areas.
  • Extensive use of brakes.
  • Driving in areas where salt or other corrosive materials are being used.
  • Driving on rough or muddy roads.
  • Driving in mountainous areas.
  • Extended periods of idling or low-speed operation.
  • Driving for a prolonged period in cold temperatures and/or extremely humid climates.
  • More than 50% driving in heavy city traffic during hot weather above 90 degrees Fahrenheit.

If your vehicle is operated under the above conditions, you should inspect, replace or refill more frequently than the following Normal Maintenance Schedule. After 120 months or 150,000 miles continued to follow the prescribed maintenance intervals.”

Like I said before, there isn’t a person in the Kansas City Metro that doesn’t have at least one of the above apply to them.

Maintenance Under Severe Usage Conditions in any manual is a supplemental schedule that Replaces or Inspects a part of the vehicle. What can be confusing, at least in the 2016 Kia Optima manual is the fact that frequency to replace or inspect is “more frequently” and this is why the Lawrence Kia complimentary multipoint inspection is so crucial in maintaining your new Kia.

Kia Maintenance Under Severe Usage Conditions

Use the following to reference the Driving Condition Column. You can Maint Under Severe Usage Conditions 2016 Kia Optima.

Kia Maintenance Under Severe Usage Conditions Key

Lawrence Kia is expanding our service team so we can become even better advocates for your vehicle. When we take that time on your vehicle and the Service Consultant lets you know he/she recommends replacing the brake disc/pads, know this is because of the Maintenance Under Severe Usage Conditions. We suggest and encourage additional maintenance to support your warranty.  You can always call the service department if you have any questions on this post, or leave a comment and I will make sure and grab a service consultant to answer.

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Posted in Maintenance, Service